SMS2Email - Customer Guide

Modified on Mon, 27 Mar 2023 at 03:01 PM


Tall Bob offers SMS2Email functionality, which converts incoming message responses to an Email in the user’s inbox.


The idea of using SMS2Email would be when the Tall Bob user prefers to see their customer replies in their inbox instead of by webhook or in the platform.

Limitations of SMS2Email:

  • Currently, Tall Bob doesn’t support a UI that the user could go to for SMS2Email Configuration. Please get in touch with the Tall Bob support team at to set up the configuration.

  • When a longcode is shared between accounts, a campaign needs to be sent to the mobile number from which the message was received to the longcode

If you are looking for other ways to receive inbound SMS replies click here Receiving Inbound SMS Messages

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article