Triggered SMS Campaigns - Customer Guide

Modified on Mon, 20 Feb 2023 at 10:49 AM

Triggered Campaigns, or simply Triggers, are a combination of a condition that needs to be met, and the action that should occur once that condition is met. In our case, the condition is met when an SMS containing a specified keyword is sent to a provisioned long code. The action is then to send a campaign to the contact who sent the keyword. This campaign could be a plain SMS, or it could contain a link to a landing page. 

This guide will explore the different ways in which you can Manage your Triggered SMS Campaigns:

Creating a Campaign Trigger

Adding Keyword to the Trigger

Trigger Options


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