Triggered SMS Campaigns - Customer Guide

Modified on Wed, 4 Sep at 7:23 AM

Triggered Campaigns, or simply Triggers, are a combination of a condition that needs to be met, and the action that should occur once that condition is met. In our case, the condition is met when an SMS containing a specified keyword is sent to a provisioned long code. The action is then to send a campaign to the contact who sent the keyword. This campaign could be a plain SMS, or it could contain a link to a landing page. 

This guide will explore the different ways in which you can Manage your Triggered SMS Campaigns:


Creating a Campaign Trigger





Adding Keyword To Trigger




Copy Trigger





Trigger Options



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