Goki Integration - Customer Guide

Modified on Thu, 04 May 2023 at 10:41 AM

Tall Bob allows users to integrate their platform with a 3rd party application called Goki. The idea of integrating Goki with Tall Bob is to allow the Goki Customers to use the Tall Bob Platform to send SMS Messages to their customers when a new PIN Number is generated for their room

Goki Integration with Tall Bob


How does it work?

  1. When a customer hotel reservation is created in your Goki account and the status has been changed to ‘Checked In’ a webhook event from your Tall Bob Account gets triggered.

  2. The triggered Webhook event sends out an SMS to your customer who has checked in with the PIN that needs to be used to unlock the door to their hotel room

  3. This message send can be tracked by you in your Tall Bob Account. It can be viewed in the:

    1. All SMS Reports Page. To know more about All SMS Reports click here: https://support.tallbob.com/support/solutions/articles/17000131409-all-sms-reports 

    2. Outbound Messages Page. To know more about Outbound Messages click here: https://support.tallbob.com/support/solutions/articles/17000131410-outbound-messages 

    3. Campaign Analytics Page

Limitations

  • The integration only supports sending room pins. Pins for common areas are not yet supported.


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