My contact upload list looks wrong

Modified on Wed, 22 Mar 2023 at 12:31 PM

To check if you have the right contact upload list please ensure that

  • The uploaded sheet is a CSV or Excel formatted file. 

  • If using an excel file make sure your file contains data only on the first sheet, data on other sheets are ignored.

  • The Contact sheet is not empty

  • The Mobile Numbers are formatted correctly. To know more about the correct mobile format, click here: Mobile Format Rules

For a more detailed explanation of how to prepare your upload list click here: Preparing your contact database

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