Managing Opt-Outs - Customer Guide

Modified on Wed, 4 Sep at 2:40 PM

Within the platform, you can enter individual mobile numbers to be opted out or upload a CSV list of numbers you want to opt-out.

This guide will explore the different ways in which a customer can add their contacts into opt-outs such as:

  1. Opting out of an Individual Mobile Number
  2. Uploading a CSV list of Mobile Numbers to Opt Out


Opting out of an Individual Mobile Number


Uploading a CSV list of Mobile Numbers to Opt Out


Delete Single Opt-out Entries

Delete Multiple Opt-out Entries

The above scenario is the same for a case where you want to add/upload email IDs into the Opt-Out list.


Helpful Stuff

  • Looking for definitions that revolve around Mobile, SMS and Telco Industries, then click here
  • Other helpful contacts-related documents can be found here

If you ever need further assistance or someone to point you in the right direction you can email the team at [email protected]

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article