Webhooks provide a way for Tall Bob to communicate to your application or service about certain events as they occur. You can configure and test webhooks using the Webhooks settings page in your account.
Add a new Webhook to your Tall Bob account
To add a new webhook using the Tall Bob web app:
- Click on the Settings menu in your Tall Bob account
- Select Webhooks from the drop-down menu
- Click the Create button
- Choose the event type you want to listen for (for example when a message is sent, delivered, email opened, etc)
- Add your webhook URL under Post To URL (must be SSL-encrypted for security)
- Give your webhook a name under Name
- Click Save
Webhook URLs should be secure (start with “HTTPS”) and set up to accept, at a minimum, POST requests. When you provide the URL where you want Tall Bob to POST the data for events, we may do a quick check that the URL exists by using a HEAD request (not POST).
You can also test your webhooks, after setting them up. Tall Bob will send a small packet of data which includes a test message and the event type to the URL provided.
When sending data to your URL, if it doesn’t exist or returns something other than a Successful HTTP status code (eg 200 or 204) Tall Bob will retry up to 5 times. If the final (5th) retry also fails, Tall Bob will usually wait 24 hours before trying again.
Webhooks can be triggered by various events which happen on the Tall Bob platform. There are several types of events that can be configured to send you data to your webhook URL:
|message_polling||The message was processed and is ready to send|
|message_pushed||Message was sent|
|message_delivered||The message was successfully delivered|
|message_delivery_error||Delivery failed – the message was not delivered|
|message_received||A response to your message was received from someone|
|message_received_mms||An inbound MMS message was received from someone|
|message_opened||An email message was opened by its recipient|
|impression||“Landing Page” was viewed (these are from links in the sent message)|
|unsubscribe||Contact opted out of future campaigns|
|unsubscribe_track||Contact clicked on an unsubscribe link|
|clicktrack||Contact clicked on a link (not an unsubscribe link)|
|form_submission||The form was submitted (on a Landing Page)|
|video_play||The video was played (on a Landing Page)|
|video_complete||The video was watched right to the end|
|scratchie_initiated||“Scratchie” has been rendered (on a Landing Page)|
|scratchie_interact||Contact interacted with the Scratchie|
- Looking for definitions that revolve around the Mobile, SMS and Telco Industries, then click here
- To know more on the different Webhook Formats click here
- Other helpful developer documents can be found here
If you ever need further assistance or someone to point you in the right direction you can email the team at firstname.lastname@example.org
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